Archive for the ‘General Information’ Category

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Beware Of Microsoft Support Scam Hoax Calls – Don’t Fall For The Scam

February 29, 2012

The world is full of scams and unfortunately people fall victim to them daily. We are all used to the Nigerian million dollar scam where they send you an email promising you millions in exchange for your bank details. Unbelievable that people divulge this information so easily, even my wife struggles to get mine.

A telephone scam that I have recently heard about is quite worrying and I have already met someone locally who fell victim to it. The scam begins with a telephone call (usually from an Indian sounding chap) telling you that they are from Microsoft (I can assure you Microsoft do not ring you at home) and they have detected a problem with your windows computer. Now, chances are that most households have a windows computer and they are just hoping that you have one so the scam can begin. The best thing you can do is remember that Microsoft will not call you and hang up the call. No damage done. Unfortunately, not everyone is technically minded and may well believe the ploy. Here are some things they can do to scam you.

  • Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.
  • Take control of your computer remotely and adjust settings to leave your computer vulnerable.
  • Request credit card information so they can bill you for phony services.
  • Direct you to fraudulent websites and ask you to enter credit card and other personal or financial information there.

Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes.

Source:Microsoft.com

If your computer is working normally and you receive a Microsoft support scam call, ask them if there is a fee involved. If they say yes, just decline and hang up. Don’t allow them to guide you through any process on your computer. They will show you a screen in the windows administration services that makes it appear that you are at risk. I have included a sample of what you may be shown below (click the image to see a larger version). This is no reason to let anyone access your computer or ask for credit card details.

microsoft support scam

If you think you may be a victim of this Microsoft support scam Microsoft advises changing all your passwords for email accounts, bank accounts, etc. If you have given out credt card details I would contact your bank immediately and stop the cards to try and prevent any further transactions. I would also recommend downloading and installing a free security program such as MalwareBytes Anti Malware Free Edition and performing a full scan of your computer.

If you are not confident about checking the security of your computer I would recommend taking it to a local computer repair shop to get it checked out.

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Computer Related Articles in Local Macclesfield Magazine Park Lane People

September 7, 2007

I am pleased to announce that I am now writing a small computer related article for a local Macclesfield magazine. Park Lane People and The Tytherington Directory are both published by Macclesfield resident Heather Tebay. As editor of both magazines Heather meets tight monthly deadlines to ensure the magazines make it through the letterbox of over 5000 Macclesfield homes each month.

The publications are distributed free around the Park Lane and Tytherington areas of Macclesfield. I hope you find the articles useful. If you have any questions please feel free to contact me at guardians@pcguardians.co.uk

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Macclesfield PC Repair

December 26, 2006

Hi to everyone in Macclesfield! Hopefully you have all had a wonderful Christmas Day at home in Macclesfield. Everyone got the present they wanted I hope.

Many of you living in Macclesfield will have received technology gifts as Christmas presents. Fantastic! But not all of us are technology minded and may need some help getting things working.

Technology is a great thing and so many gadgets are now available to us, it may be a daunting thought for some of you. Do not worry about it. PC Guardians of Macclesfield can help you.

Primarily PC Guardians of Macclesfield repair computers and provide many services including spyware removal, virus removal, installation of new hardware, upgrades, wireless broadband router set-up and installation and more. However, if you have been given a technological gift for Christmas and you are finding it hard going, we can come and set it up for you and show you how to use your gift.

We can even come out to you and set-up electrical equipment such as televisions and freeview boxes etc if you wish. Give us a call to see if we can help you.

Our website can be found here:

PC Guardians

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Computer Repairs In Macclesfield – PC Guardians site is now live

November 1, 2006

At last I have managed to get the website uploaded! It isn’t a masterpiece of web design but it does what it is supposed to. Informs people of the services available to them when it comes to computer repairs in Macclesfield, Cheshire UK.

The whole range of services is still available to the people and businesses of Macclesfield and surrounding areas. Just to remind you of our services they are listed below.

  • Computer Repairs
  • Collect & Return of your computer from home or business
  • Spyware Removal
  • Virus Removal
  • Computer Cleaning
  • Express PC Health Check
  • System Optimisation
  • Hard Drive Data Destruction And Disposal
  • Wireless Network Setup & Optimisation
  • New PC Setup & Connection
  • Internet Setup
  • Introduction To The Internet & Email
  • Many More

The site does make use of some advertising but it is not overbearing or annoying. The advertising will help to pay for website hosting and domain fees etc, that’s the theory anyway.

Please visit the site . If you need assistance with a computer problem not listed on the site, please call 07955 520730 during office hours to see if we can help you. PC Guardians are pleaswed to be helping the people and businesses of Macclesfield, Cheshire.

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New & exciting Computer repair business opens in Macclesfield

September 5, 2006

pc guardians macclesfieldMacclesfield has a new & exciting computer repair business. PC Guardians opened for business in September 2006 offering computer repair services spanning most areas of the industry. Business and Home users need not worry when the computer suddenly stops working or becomes infected with Spyware and viruses.

It can be a worrying time when you suffer a computer breakdown. People do not realise just how much computers are entwined in everyday life, until the day when it stops working. Suddenly, there is no email, no MSN for the kids and worst of all for some, no ebay!

PC Guardians can help get you up and running again in no time!

Simply call 07955 520730 or email Guardians@pcguardians.co.uk

Services available include:

  • Computer Repairs
  • Spyware Removal
  • Virus Removal
  • Express PC Healthcheck
  • System Optimisation
  • Computer Cleaning
  • Secure Hard Drive Data Destruction & Disposal
  • Collect & Return Service

For more Information please visit our main website PC Guardians

Thank You